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There is a talkback volume control on the front of the radio.  That would be the 'AMT knob' ('All Mode Talkback').  Look online for an owner's manual if you don't have one.  Find it at the 'CB Tricks' site.


Here:

http://www.cbtricks.com/radios/rflimited/delforce/graphics/deltaforce_om.pdf


Just turn down the 'AMT' knob all of the way to the left. 

Done.


If that doesn't work right; then send it to a shop and have them straighten out what someone else screwed up.  After all; you only paid $30 for the radio.  I would.  Don't start turning the pots inside; there is no talkback adjustment in that radio IIRC.  BAD move.  You will just end up screwing it up even more.  Nice radio when working right - no doubt about it.