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I truly believe that when dealing with people.  If you please half the people half the time you are ahead of the game.  My family collects firearms.  I admit I am the only member of the firearms and CB radio collecting issue.  We have a friend of the family that is a gunsmith.  His specialty is building custom hunting rifles.  He will buy the appropriate action and barrel, hand fit the action, barrel, custom trigger. make a custom stock of your choice.  You pick out the blank piece of wood.  Every moving part is hand fitted to tightest tolerance he can obtain.  The chambers are match quality reamed chambers for best accuracy.  The pricing is something like 3300, 4400, 5500 depending on how much fancy custom you want.  The chambers are reamed to the actual specifications of the caliber of ammo.  So he stops me one day complaining that a customer gave him a bad Google review.  Only one ever.  The customer said his new rifle had poor accuracy.  What he found out was the guy was shooting Prvi Partizan Ammo, PPU.  If anyone is not aware it is ammo made in Serbia.  This was some years ago and we just started importing it into the United states and it was questionable quality ammo you can buy.  PPU has since improved greatly in quality. The custom rifle was made to achieve the best accuracy possible.  The gunsmith can not be responsible that he just made you a 4000 rifle that is competition grade and you want to shoot the cheapest junk ammo you can buy then complain the rifle is bad.  Our gunsmith friend was almost pulling his hair out.  He had never experienced a complaint like this before.