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Yes it is! Thanks to Bob's CB

Responded because of this! Don't want a response? Then members should sit quiet and not play "cyber smart ass" and think it will go unanswered. As far as Bob's, you will be hard pressed to find a negative review of his work (I know, I dug hard in current and past posts on multiple forums)...

Just got a replacement from Bob's CB. Looks and works like you would expect a brand new unit to. His work is that of a craftsman, and the radio arrived without a mark on it like a new unit should. Perfectly packed, unit put back in box in the original bag so nice it looked like it had never...

Well did they ever get it fixed and if so what was the solution?

Yeppers!

Baaaaa sheep....BAAAAAAAA

Finally a fair and unbiased posting! I in no way feel screwed. I am sure that Dave is an honest dealer doing the best he can. In my case expectations had not been met. As far as buying radios, I have been in and out of this hobby since the 1970's, and right now I am getting back in. I do...

And that is what I stated from the beginning, and I will make a follow up post on how this is all handled. As far as your gun dealer example, I am sure you would not have been pleased if it was going to cost you an additional $40.00 (the cost of freight and insurance to return this item to...

Its 2013, "bug off" does not work when Paypal and credit card companies are involved...its kind of a legal thing don't ya know when one bills through Paypal to a credit card company. Once disputed with Paypal, the funds become not available to the seller until the dispute is resolved. Notify...

If you read, really read my posts, you will see I have every expectation if you guys are right about Dave that he will handle this in a professional and speedy manor. Quote: "I have no doubt that you guys have positive feelings about Dave for good reason. Everyone gets to drop the ball once in...

Yep, that is exactly how it went! Opened box with great expectations and wanted to hook up tonight, and then totally deflated when I had seen what I got. The key to your comment is that this is a $500.00, thats A FIVE HUNDRED DOLLAR radio and not a $150.00 truck stop special. But then I know...

Not mad, goes like this: Ask for the radio to be inspected for cosmetic condition prior to shipping. Vendor goes to stock room pulls out new unit to tune and notes that it is not in good cosmetic condition. Knows customer wants unit in good cosmetic condition, goes through stock and finds one...

Even Dave can have a bad day or make a mistake. It is how this gets handled that matters to me the most. I have no problem giving him glowing reviews if he handles this like a pro on a timely basis. It is just when you are up front with your expectations and get the opposite you have to ask...

I appreciate your opinions, even though a bit off topic. It is kind of funny how many hams use converted CW transmitters on 10 meters (Texas star is all under the table ya know and have to be "fixed"/Converted for hams to use them for their real intended purpose). But back to the topic at hand...

Thanks for your reasonable and logical support!

Plus I have lots of antennas and already have a station. Well....have had all that since the 1970's.

Always a comment without a purpose! Got to love forums...

And why does the original box matter? It does when you turn around to sell it and you provide the buyer a nice clean box that does not look beat up as they may assume the radio is no better than the box.

Naaaaaaaaaa, Some of us are picky, some are not. If it was not for the fact that I stated in the comments of my order what I expected I might agree with you. I have owned over 10 new RCI products, and have never received a radio in this condition. I don't doubt his work, but good work does...

After reading so many good reports about Dave and DTB Radio on this forum, I have been disappointed with the purchase I just made of a new 2970N2 from him. I made clear in the notes on my order to make sure this radio was in very good cosmetic condition, and let him know up front I am picky...