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I'm in agreement with Moleculo on this one. This doesn't sound like a radio issue, this is a driver or comm issue. Have you verified that the driver installed correctly (look under com ports in device manager, it should have the comm port that it is creating listed), did you configure this com...

When you say you can't write to the radio, it has happened 5 times. You are saying you've never been able to write to the radio, or it is an intermittent issue?

It's a bit of a pain but the cigarette lighter cable (comes with the radio) plugs into the base charging unit (base accepts ac and dc voltage cables), the radio could be kept in the base and used.

I took the dive and ordered one with some acc. from HK today. Looking over the website there are some fairly recent updated programs for it (last month). See how it goes once it's here.

Not to assume, but how is the software end of it?