I have never experienced this issue before. Local tech says the squelch is adjusted right. Personally I think he does not want to play with it. The squelch does not open up crisp, when you adjust the dial- let say turn the squelch down- you have a decrease in volume then a delay, then the channel opens up. I never had a CB do this, even the Pearce Simpson Pussycat 23 I have sitting on my desk from 1973 the squelch is a pretty clean break its either open clear channel, or the squelch level is set. If you adjust the RF gain so the squelch works like I think it should, then I just reduced the receive to next to nothing. Second there is a very low hum that will not go away unless I crank the squelch up pretty high. I think its the face plate LED, if I dim it all the way the hum goes away. This is a 2004 model out of a water tanker. Its been knocked around pretty good.