Repair costs at Vertex?

[hfink]

Repair costs for VX-8r at Vertex?

Has anyone had to have Vertex replace their main board in their unit and if so how much did it cost.

They charge a $35 bench fee to assess what is wrong with your unit and give you an estimate. I don't need an estimate, as I know what's wrong.
I just want to know how much it will be without having to pay to find out.
If it is an arm and a leg, i'd rather just buy another unit and keep this one for parts.

Reason: Well we had some rain and storms here in SoCal for the first time since I purchased my unit and unfortunately it stopped working while i was out in the weather with water seeming to get down through the antenna connector area.

Any suggestions appreciated.

 

[Moleculo]

When I inquired they said that they charge $70/hr plus parts. Is your VX-8 no longer under warranty?

 

[hfink]

Apparently I am out of warranty. My suggestion to everyone who gets one is..

dunk your unit in water while still under warranty instead of finding out that there is a bad seal somewhere and it is actually not waterproof later.

Do you think I could ask them to just send it back to me with a new motherboard and i'll reassemble it. I think If i spoke to a technician/engineer they might say yes, but I mainly seem to only get to talk to the service reps and they have their canned responses to everything.

 

[Moleculo]

Try calling them up and asking for "parts department" instead of "customer service". I don't know if there is such a thing, but it's worth a try. Then you can just tell them the part you want and see if they can send it to you. Let us know how well that works