Just got off the Phone with Stephanie from Vertex. She needed my email to send me the following information....
I sent my info in.... hopefully we will hear something soon!
Hello,
My name is Stephanie Fears. We talked earlier this year in regards to your VX-8R, which you mentioned getting upgraded to the VX8DR. As our program will soon begin, I was emailing you to inform you of this. Some of the information that I had received for this program is as follows:
Some VX-8R user’s who are enthusiastic APRS users may wish to upgrade their handheld to obtain APRS feartures included in the VX-8DR. However, we do not recommend that VX-8R owners that do not use or rarely use APRS bother with obtaining the upgrade- the upgrade only includes APRS changes.
This upgrade program is available only for radios manufactured for sale in the US, Canada and South America. The manufacturer’s warranty will continue from the original date of purchase (refer to Warranty Card). Upgrade parts and labor are warranted for 90 days from the return of your radio.
This upgrade will make all of the functions and features of the VX-8DR available to VX-8R. Owners. The cost for all parts, labor, and return shipping (USA Desitnation only) will be $60.00.
Owner’s may contact Yaesu Customer Service via e-mail. (see below) to arrange a date to send their radio to the USA Repair Center in Cypress, California for the upgrade modifications. Owners SHOULD NOT ship their radio until they are requested to do so by the YAESU Representative. Unscheduled early shipment will cause confusion and can delay the return of Owner’s radio.
Owner’s will be responsible for shipping their VX-8R to the YAESU USA Repair Center Packing, and packing materials are the owners responsibility. CARE IN PACKING AND THE USE OF PROPER PACKAGING MATERIALS IS CRITICAL FOR SAFE SHIPMENT AND THE VALIDITY OF ANY INSURANCE CLAIMS.
YAESU Recomends that owners keep a record of their VX-8DR programming before sending their VX-8R in for upgrade. After modification, the radio may be reset to factory defaults. YAESU will not install Owner’s previous programing.
To reset a VX-8R upgrade, Owner’s are requested to send in an email with “VX-8R Upgrade Program” entered in to the subject line. Send the email to Mr. Scott Dolliver, Customer Service Manager, at
S.Dolliver@vxstdusa.com The e-mail should contain the following information:
Full Name
Address (where packages can be received)
Email
Daytime and Evening Telephone Numbers
******Also very important hold onto your SERIAL NUMBER*******
And once we have notified you, to send in your unit. You can have it sent in to:
VERTEX STANDARD
ATTN: Amateur Repair
10900 Walker Street
Cypress, CA. 90630
Stephanie Fears
Customer Service Representative
Standard Horizon
Yaesu Amateur Radio
Vertex Standard USA, Inc. | 10900 Walker St. | Cypress, CA 90630
s.fears@vxstdusa.com | 714.827.7600 x 1310| FAX: 714.527.9472
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