Well, If I had a radio for a few months and the squelch quit working, I would guess it needed repair or a new squelch control/pot. The way you have written your post, it would seem you just received the radio and it was not working. I can not see a radio leaving Dougs shop that was not working great or was exactly as requested. If that was to be the case I'm sure he would repair it, no questions asked and pay the shipping.