Sorry to hear that — sometimes credit card companies flag newer merchants as a precaution. Your friend can try using PayPal as an alternative, or call his card company directly and tell them the purchase is from Best CB Radio. That usually clears it up fast.I have a friend who tried to order one with credit card and his credit card company flagged the order asking if he was sure if he wanted to continue with the order as they found the Web site suspicious, so he cancelled the order