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How to contact RCI Ranger for warranty...

Discussion in 'CB and Export Equipment and Accessories' started by Mudfoot, Mar 16, 2013.

  1. Mudfoot

    Mudfoot Sr. Member

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    My emails are being bounced back from their warranty page. I see no number on their site at all. Anyone have a phone number?



    Thanks!
     

  2. Captain Kilowatt

    Captain Kilowatt Professional Amateur
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    Have you tried this email address? customerservice@rangerusa.com

    Here is a number for Ranger Communications mobile phone shop in Chula Vista ca. it is the exact same civic address as RCI so if it is not the correct number it should get you in the door to someone that can pass your call down the hall.

    619-426-6440
     
    #2 Captain Kilowatt, Mar 16, 2013
    Last edited: Mar 16, 2013
  3. Mudfoot

    Mudfoot Sr. Member

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    Yes, that address and their sales/info email bounces back as well.

    :confused:
     
  4. Captain Kilowatt

    Captain Kilowatt Professional Amateur
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    Did you try the phone number?
     
  5. Mudfoot

    Mudfoot Sr. Member

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    All I seen was a fax number. Was thinking about faxing them.
     
  6. Mudfoot

    Mudfoot Sr. Member

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    Missed this post.

    Thanks, I'll try that number Monday.

    Edit: went ahead and left a voice mail.
     
    #6 Mudfoot, Mar 17, 2013
    Last edited: Mar 17, 2013
  7. Mudfoot

    Mudfoot Sr. Member

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    I called that number today. The dude told me that Chip @ Radio Shop Supply is the sole warranty repair center.

    I'll have to try him tomorrow.
     
  8. 9C1Driver

    9C1Driver Sr. Member

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  9. Mudfoot

    Mudfoot Sr. Member

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    I wanted to send it to the dude south of Chicago. When asked, he said they used to have several shops that did warranty work, but they ceased business with all except Radio Shop Supply in California.

    Whether this was accurate info, I don't know. I haven't used Ranger warranty service for close to 3 years.

    I dunno...
     
  10. shepsvettes

    shepsvettes Member

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    29702n

    When I bought my 29702n from Cop--- it was all messed up. I sent it to RCI service in California, They did a great job with it.
     
  11. 9C1Driver

    9C1Driver Sr. Member

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    :eek: I am shocked by that :LOL:
     
  12. Mudfoot

    Mudfoot Sr. Member

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    I got my RA# today. Turns out, RSS is the only game in town for warranty repairs. I'll ship it out this Friday when I'm in the big town. I explained the issues in great detail, including input from V3AES and shockwave from the other thread.

    It's a wait and see now....
     
  13. ghutch

    ghutch Active Member

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    I had a great experience with rci repair shop. They are the only place that does warranty work. I was told many radio shops do and say they are warranty shops...from what rci told me that is BS
    They fixed my radio and had it back to me in a couple weeks....after it sat with an "expert" for two months without any work being done. If you get half as good a service on yours as I did you will be happy.
     
  14. Tucker442

    Tucker442 101E

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    Duster I have had excellent results with Radio Shop Supply in Ramona Ca. Chip even called me on the phone to make sure of what I was complaining about, guess it took a few hours of being on for my problem to happen. Great repair shop for Ranger and RCI radios. 5 Stars in my book
     
  15. Mudfoot

    Mudfoot Sr. Member

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    He certainly doesn't grasp the issue of spurs and harmonics into a dummy load. Kinda scares me a little.
     

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