kenwood customer service???

[slim cdx285]

i wouldn't send it off to them anyway.i'm sure i could figure

out something else instead.sounds like their service is about

as average as everyone elses <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/frown.gif ALT=""> oh well;i'd bet it takes at

least a couple weeks for them to respond to my email!LOL

i appreciate the info anyway! AND, i just noticed the "quote"

at the bottom w/your signature!!! i love it! yes,i'm slow!

thanks...Slim

</p>

 

[slim cdx285]

anyone dealt w/kenwood's customer service?

i just bought a (new) tm-261a at the dayton hamfest,and just

as luck would have it,the lil "baby" speaker (internal) is bad!

man does it sound terrible!(along w/everyone else on it,LOL)

and i thought (was hoping) maybe they would just send me a new replacement and NOT have to send the unit back in!

i probably won't use it much anyway(the internal spkr),but

i would prefer to have it "fully operational" as it is new!

i did shoot 'em an email tonight and will wait and see what

comes of it,if anything at all!! just curious 'bout them.thanks,

SLIM

</p>

 

[KG4SJO]

If you send it off to kenwood I wouldn't expect to get it back for a least a couple of months.<img src=http://www.ezboard.com/intl/aenglish/images/emoticons/frown.gif ALT="">


HRO

Universal Radio

"Don't sweat the petty stuff and don't pet the sweaty stuff."</p>

 

[slim cdx285]

thanks for replying T600.i had forgotten about my post and

now i will update y'all. kenwood customer service responded

to my email within a few days.all i had to do was fax them a copy of my sales receipt and "poof",they confirmed they had

RX'ed my fax and within a week i had my new little speaker!!!

man was i shocked to say the least! all things considered,

these are great sounding little speakers,BUT as you said,i

usually run an external speaker anyhow,sounds much better!

Slim CDX285

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