Recent content by Boll Weevil

I have a 655. The few extra bucks you will pay over another brand with similar features is well worth it. Communicating with customer service (if you ever even have to) can be time consuming but any issues you might have will be resolved to your satisfaction.

I have been using the Stryker for 2 weeks and everything is working properly. Shawn followed up to check that I was satisfied with the repair and is sending me an SR-5K antenna free of charge to help compensate for the frustration I had with the communication issue and that the radio had to be...

After posting the above reply, I copied and pasted the e-mail I sent Thursday and re-sent it. This time Jake replied within 15 minutes. It turns out the radio was shipped on 4/23, not 4/17 as I was told. USPS tried to deliver it today, but a signature is required and no one was available. I'll...

Apparently I spoke to soon, thinking this had finally been resolved. As mentioned above, the radio was fixed last Thursday. It was to have been shipped on Friday from MN to PA but I haven't yet received it. I sent an e-mail to Shawn at Stryker yesterday which has not yet been replied to. I tried...

I received an e-mail from Shawn this afternoon and it appears Stryker has gone above and beyond what I was expecting in order to swiftly correct the problem and get the radio back to me. The USPS sent me a notification that the radio was delivered today at 12:50 pm. At 2:06 pm Shawn sent an...

My experience is that communication is the biggest problem. With the last repair, obtaining an RMA was quick and simple. I then printed the label and had the radio in the mail the next day. Once the radio is in the mail, the customer is supposed to be able to check the status on the Stryker...

I just received an e-mail from Shawn with a pre-paid postage label. The radio will be shipped to MN as soon as I can get to the post office.

The above post went a bit long but I do have something else to point out. Within a few days of first using the radio, the piece on the back of the mic that is used to hang it broke off. I called Stryker and the call was answered on the second ring. I explained what happened to the person that...

This has gone well beyond the point of being patient. My initial contact with Stryker on this issue was 3/19. The most recent contact was 4/06 when I received an e-mail from "Jake" where he asked if I would like for him to send me a return shipping label. I explained that Shawn had told me on...

That's how the first repair was handled. I'm not one for chatting but obtaining the RMA number was quick and simple. Now it appears the chat is no longer being used, or at least I can't find it. This time Shawn used the term "call tag" which I assumed was something different as I was speaking...

I contacted them to have warranty work done a few months ago and it was a lengthy process because they are not very prompt when it comes to returning e-mails or phone calls. I have now been in communication with them since March 19th regarding an issue with the power meter and even though the...

$21.22. You're very smart.

I own 3 of these mics. They are, IMO, the best noise-cancelling mic on the market today. I'm having a transmit issue with the first one I bought but it swings from the end of a mic keeper almost 24 hours a day 5 days a week in a daycab Mack, so something is bound to break sooner or later...

I'm considering buying one of these since they are relatively inexpensive and I'm always looking to try something different if for no other reason than "for the heck of it". I did the search on here and other forums and found mixed, but mostly positive, reviews. I was wondering if anyone has any...

The issue was in fact in the mic. I'm not sure how he had it hanging in the truck, but there was stress put on the wires at the back of the plug. Thanks again.