DX Engineering experience

[RatsoW8]

Since we don't have a vendor review section I'll post this here. Over the past 8 months I've purchased a few things from DX Engineering. Every purchase has been great from order to delivery and their packaging is the best I've experienced from any ham radio dealer.

The Alpha Delta Delta-4B coax switch I ordered two months ago developed an intermittent yesterday on position #1. I noticed when I fired up the FTDX-1200 yesterday and it acted like there was no antenna connected. When I touched the knob on the switch the receive came back and then went out again. If I jiggled it, it would connect. The other 4 positions on the switch are fine.

So I emailed DXE last night to let them know the problem. At 0822 this morning I received two emails back from them. One to let me know they were sending a return shipping label for the bad switch and the other to confirm a new switch was shipped. They couldn't have made it any easier!

 

[Road Squawker]

I agree, EVERY transaction I have had with them has been positive.

On certain items, their price may not be the lowest on the web,when compared to the Chinese junk that other sites sell.

 

[RatsoW8]

You're right, they are a few bucks more on some things but for the same day ship, packaging and service I'll pay it. They also give you a catalogue and DXE stickers with every order not to mention free shipping on order over $99.

 

[n8fgb]

What makes shipping so great, is they are a kiosk inside of Summit racing. They share the warehouse and shipping. when you are that big, you ship multiple times a day. So if you are into Ham radio and cars, one stop shopping.HI HI
Rich

 

[NightOwl326]

want makes shipping so great, is they are a kiosk inside of Summit racing. They share the warehouse and shipping. when you are that big, you ship multiple times a day. So if you are into Ham radio and cars, one stop shopping.HI HI
Rich

What?

 

[n8fgb]

They share Summit Racing store and warehouse.

 

[Moleculo]

I've bought a few small things from them in the past and have been very happy. I plan on doing much more business with them from here on out...they are really a nice company to deal with.

 

[fourstringburn]

Good company and good products, I have made many purchases from them over the years. There own DX engineering brand isn't low price but it is far more better in quality than the gimmicky MFJ stuff.

 

[KD2GOE]

i just got a return shipping label no questions asked for my Diamond x50a.. just told them what was going on and it was not working right So A+ for them..

 

[Road Squawker]

...they alos give you a catalogue and DXE stickers with every order....

... and on some of my orders, they also included a DXE ball cap, I have 3 of them.

Dunno how they decide who gets a ball cap, but, it doesn't seem to be based of the size of the sale.


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[RatsoW8]

Fed-Ex dropped off my replacement switch yesterday but alas, no ballcap

 

[2RT307]

I have never ordered from them, but knew about the Summit connection. I have ordered from Summit, and they had great service and shipping. Good ti know DX Engineering has been good for you, so thanks for the review.

73,
Brett

 

[Obed]

I have ordered from them several times... never an issue.
I have been very pleased with the quality of their products and the service I received.

 

[dangerdan]

Always great service from DX engineering .

 

[Road Squawker]

I placed another order Sunday afternoon, it arrived (free shipping) on Tuesday................ didn't get a hat this time, I'm a happy camper