AgreeI'm sure it wasn't Galaxy's customer service that hurt them. What impressed me the most other than the large meters, was a call to Galaxy, John, would result in someone answering the phone, and getting some real help. Cathy (If I remember correctly) was always pleasant on the phone and always offering to make things right and always seemed genuine about finding solutions. If a message was left, John would call back. I have had quite a few sessions with John, test equipment hooked up and personal instruction of what to look for and where, resulting in a "CB Repair Telecall", that always ended well. That's why I have so many Galaxy radios. I remember one time calling John about a Texas Ranger Freedom One, and getting the same stellar service. He didn't have to, and I'm sure was a busy man....but that's what Galaxy used to be, at least in my view.
John always returned calls, he was always straight up about anything I asked him, both on the Galaxy and Texas Star side, same with Mike.
I remember when I first met Mike and invited him to join the forum.
I really think Ranger is a large part of the equation.
If whoever is left at Galaxy would open a dialogue with QX....
We know that they are capable of building something along the lines of the Aries II
73
Jeff

