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IC7600 Display not working

Hello, I disconnected the connection in between Q404 and R417. The result is: that the side of the transistor now voltage is 3.1V instead of 0,8V. I checked R417 which is similar to R415 and give the same Ohm measure. On the other hand even is voltage passes thrue R415, that line should have 5R9V.Regards
 

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Remove r417 and check q404 output voltage again. If still 0.8V than transistor is not working.
If voltage raise, it seems to be shortcut on r417 0v side.
Mike
Hello dear colleague, any idea or suggestion regarding the measurment I did?
 
I measure at the end of R417 and there is continuity. Very low resistance. It seems like when it is all connected, the voltage drops Check the pic.
3,1v.jpg
 

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