Captain. I agree with you. If I had brought it over to my nabour's house he would've had the problem corrected in a few minutes and my i max would've been in the air.
And if everything's gonna work like I suspect it too, I'd most like be making contacts instead of watching tv on a lazy Sunday.
On the other hand being the antenna was brand new.
I didn't feel it was my job to make the repair. Believe it or not I'm not a stickler by nature.
I normally let thing's like this slide but It bothered me more than I would've exspected it too.
I'm accually glad I brought it back as I saw the true colours of the shop's owner.
He's always got a smile on his face but wow how that smile turned into a, didn't want be bothered look when I brought back the two sections and he himself couldn't thread the whip into the second section.
After he tried three different whips from what I think were mobile antennas that happened to have the same exact fitting it was obvious to both of us it was the threads of the final section that was faulty.
I exspected him to say he'd have it by Saturday. When he told me a week I realized he wasn't willing to go the extra mile to satisfy a customer, I told him I'd go back home and put everything back in the box and get a refund. His answer was "store credit only" I told him that's not the way to treat customers. His answer was "it's store policy " Fuck store policy! He's the owner. He could've easily have decided to refund my money.
I would've ordered a new one from cheap ham and it would've been ready to insall it on Wednesday.
Now I'm going to call him on Tuesday before he closes which is seven days from the time I returned it and something's telling me the section of antenna will not be there.
I will call him one more time on Wednesday about 2pm. If it's not there at that time I will let him know that I will be there with the box and everything that came with it except the finnal section which he has and I will take the store credit. I will purchase another imax from cheap ham and have it by Saturday. I've a strong felling he thinks I'm gonna wait until whenever.
Im not! He said a week which imo is not and wasn't exceptable.
I'm definitely not gonna play the when he gets it he gets it game. The reason I'm glad I returned it as opposed to having my nabour fix it was I found out what type of phonie he is and wouldn't purches a single item from his shop ever again. Up until a year ago I never made a single online purchase in my lief.
Since then I purchese 90% of everything I purches online. Everything from my clothing to electronics. Mostly through ebay and the two purches that weren't correct were not only replaced but were sent out to me and recived before thoses particular sellers even received the problematic items back.
That's customer service. That the insensitive sellers have when they need that positive feedback.
Sorry for rambling on but as I mentioned in an earlier post. The more I think about how I was treated the more pissed I become.
This may also give me the insensitive to put up my first antenna which was an 11 meter wire built dipole. Which I purchased (off eBay) and used for my firdt month on the air. I had yet to hook up the Madison during that time and was on the fs2340 talking locally only.
I since discovered ssb skip with the madison and always wondered how the dipole would perform compaired to the a99.
I originally had the dipole in an inveted V and if this carector doesn't have my whip by Wednesday I might just install the dipole as even if I get the new i Max from cheap ham next Saturday I've no idea when I'll be able to insall it.
I've always wanted to use the dipole horizontaly to see how it performs for dx'ing.
This may be the perfect situation for doing exactly that. Thanks for reading my vents. Thanks again.
If it really was a factory defect it may not have mattered where you ordered it from. The same problem could have occurred. Me being me and the type of person I am, that being creative and handy with tools etc, I would have simply run a 3/8-24 die over the threads and had that thing on the air before you got back from the dealer you bought it from.
[E="Atlasta, post: 529227, member: 19597"]That statement was based on personal experience with the IMAX.
I'm out in the middle of the Mohave desert and have had two IMAXs. The first one lasted about a year and was wiped out when a microburst that had 90+ MPH winds hit my area.
The second one is still up but a recent inspection had shown the fiberglass to be dried out and cracking. I have never tried or even heard of the item loosecannon described. Perhaps that will extend the life of the antenna.
What I have a greater problem with is coax. The intense UV rays just wipe out the cable where it is exposed to the sun. Next time I replace it I'm going to enclose the cable in some PVC pipe or something.
Another thing I've experienced with the IMAX is that over time they seem to lose efficiency . That is, they work great when new, but as they age performance drops off.
Overall I like 'em. Inexpensive, easy to put up and not overly large and heavy. But no, I won't buy another one.[/QUOTE]
I wse
If it really was a factory defect it may not have mattered where you ordered it from. The same problem could have occurred. Me being me and the type of person I am, that being creative and handy with tools etc, I would have simply run a 3/8-24 die over the threads and had that thing on the air before you got back from the dealer you bought it from.
If it really was a factory defect it may not have mattered where you ordered it from. The same problem could have occurred. Me being me and the type of person I am, that being creative and handy with tools etc, I would have simply run a 3/8-24 die over the threads and had that thing on the air before you got back from the dealer you bought it from.
